PracticeKit — Support

Need help with PracticeKit, the metronome and tuner? We’re happy to help.

Contact us

Email us with any questions, bug reports, or feature requests:
contact.splatterflow@gmail.com
We typically reply within 1–2 business days. The fastest way is Settings → Contact Support in the app, which fills in your app version and device for us.

Common questions

• Why is the tuner asking me to upgrade? The chromatic tuner is part of PracticeKit Pro. The metronome — tempo, time signature, first-beat accent and the free click sounds — is free.
• Can I try Pro before buying? Yes, once. Tap “Try Free for 7 Days” on the Tuner tab or the Pro screen. Nothing is charged and nothing renews: after 7 days the Pro features lock again until you buy Pro. The trial is tied to your Apple ID, so reinstalling the app does not restart it.
• What does Pro include? One purchase, no subscription: the chromatic tuner, all nine click sounds, accents on any beat and the Tempo Trainer, plus every Pro feature added later.
• How do I restore my purchase? Open Settings in the app and tap “Restore Purchase.” Make sure you are signed in with the Apple ID you bought it with.
• Why does the tuner need microphone access? It listens to your instrument to measure its pitch. Audio is analyzed live on your device only and is never recorded or sent anywhere.

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